Privacy Policy

Last updated: June 6, 2026

Washington Baskets operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with an online shopping and order fulfillment experience (the “Services”). This store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, place an order, or otherwise communicate with us through the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details, including your name, address, billing address, shipping address, recipient address, phone number, and email address.
Financial information, including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
Recipient information, including the recipient’s name, delivery address, phone number, company or building details, delivery instructions, and other information needed to prepare, fulfill, deliver, and support an order.
Gift-message information, including personalized greeting messages or notes that you choose to include with an order. Personalized gift messages may be visible to the recipient and to service providers involved in preparing or delivering the order.
Communications with us, including the information you include in customer support inquiries, order questions, delivery requests, or other communications.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the website.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
From our service providers, including when we engage them to enable certain technology, order processing, payment processing, fulfillment, delivery, analytics, customer support, or other services, and when they collect or process your personal information on our behalf.
From our partners, affiliates, or other third parties where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfill orders, prepare gift baskets, arrange delivery, remember your preferences and items you are interested in, send notifications related to your account or order, process purchases, returns, exchanges, cancellations, or other transactions, create and manage your account, enable reviews, and provide a customized shopping experience. This may include using your personal information to better tailor and improve the Services.

Order Fulfillment and Delivery

We use buyer and recipient information to prepare, coordinate, fulfill, and deliver orders. This may include using recipient names, delivery addresses, phone numbers, company names, building details, suite or unit numbers, delivery instructions, and gift messages in order to complete delivery and provide customer support.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, or promotional communications by email, text message, or postal mail where permitted by law and based on your communication preferences. We may also show you online advertisements for products or services on the Services or on other websites, including based on items you previously purchased, viewed, added to your cart, or interacted with through the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access details with anyone else.

Communicating with You

We use your personal information to provide customer support, respond to questions, communicate about orders or delivery, provide effective services, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and other third parties who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, delivery coordination, fraud prevention, marketing, and website operation.
With fulfillment providers, delivery partners, couriers, payment processors, customer support providers, and technology service providers as needed to process, prepare, deliver, and support orders.
With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity across different merchants and websites. You may exercise applicable opt-out rights through the privacy tools made available on this website, where available, or by contacting us through the Contact Us page.
When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship or deliver products, communicate with a recipient, or use social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
To comply with applicable legal obligations, including responding to subpoenas, search warrants, court orders, government requests, or similar legal processes.
To enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

To learn more about how Shopify uses your personal information and any rights you may have, please review Shopify’s Consumer Privacy Policy and Shopify’s privacy tools made available through Shopify.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy policies, security policies, and other terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information found on third-party sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may be viewable by other users of the Services or users of those third-party platforms.

Our inclusion of links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us through the Contact Us page to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined in applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, fulfill orders, comply with legal obligations, resolve disputes, enforce contracts or policies, or support legitimate business operations.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the “sale” or “sharing” of your personal information or to opt out of the processing of your personal information for purposes considered to be targeted advertising, as defined in applicable privacy laws. You may exercise applicable opt-out rights through the privacy tools made available on this website, where available, or by contacting us through the Contact Us page.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we may treat this as a request to opt out for the device and browser that you use to visit the website. If the device or browser can be associated with an account, the opt-out request may also be applied to the account where required by applicable law.

Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

Managing Communication Preferences

We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as emails about your account, orders, delivery, customer support, or other transactions.

You may exercise applicable rights where indicated on the Services or by contacting us through the Contact Us page. We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before we can process your request, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting a request from an authorized agent, we may require that the agent provide proof that you authorized them to act on your behalf, and we may need you to verify your identity directly with us.

We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us through the Contact Us page on this website.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the United Kingdom, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us through the Contact Us page on this website.