Contact Us
We love hearing from you. Clicking the “Chat” link at the bottom of your
main screen, makes it possible to chat with a Washington Baskets Associate.
This service is available from 9 a.m. - 8 p.m. Eastern Standard
Time, 7 days a week.
CALL US: +1 (888) 887-4306
Washington Baskets Customer Service will be able to assist with questions related to purchases made on washingtonbaskets.com provided you have an order number.
EMAIL US ANYTIME
You may email a Washington Baskets customer service representative 24 hours a
day, 7 days a week. Emails will be responded to within 1-2 hours during
business hours.
| New Corporate Orders | corporders@washingtonbaskets.com |
| New Residential Orders | neworders@washingtonbaskets.com |
| General Enquiries | cs@washingtonbaskets.com |
| Address or Order Changes | orderchanges@washingtonbaskets.com |
| Accounting/Billing Issues | billing@washingtonbaskets.com |
| Delivery Status/Issues |
delivery@washingtonbaskets.com or check out our Order Status Checker App. |
| Damaged/Missing Gifts or Products | damages@washingtonbaskets.com |
| Product Quality Issues | productquality@washingtonbaskets.com |
| Refunds or Credits | refunds@washingtonbaskets.com |
| Other Customer Service Issues | othercs@washingtonbaskets.com |
